Adam's my name and writing's my game. Born and bred in the US, I grew up on the mean streets of West LA until the tender age of 16 when I immigrated to the meaner -- and hotter -- streets of Tel Aviv.Adam Ehrlich
A closer look reveals that the behavior that has been most affected by technology so far is shopping. Ecommerce has taken over the world, and the numbers speak for themselves. According to Statista, in 2019 1.92 billion people around the world purchased items online, with sales expected to reach 3.53 trillion USD. These numbers are expected to nearly double by 2022 to 6.54 trillion USD, with online sales projected to account for a whopping 22% of all global retail sales in 2023.
But, not every ecommerce store is cashing in on the bonanza. Research from Adobe shows that just 3% of ecommerce visitors convert into orders. Many smaller and medium-sized online stores are not fully optimized to convert traffic into sales and are handing their profits over to the giants who’ve got their funnel perfected. That means that there’s a lot of room for improvement and lots of money waiting to be pocketed for those who’re willing to do the work.
Let’s take a look at some of the biggest challenges that are causing visitors to leave your ecommerce websites without purchasing . We’ll also provide some tips about how you can overcome them.
There is no doubt that the future of shopping will be online. The numbers keep rising, both in terms of transaction amounts and in terms of numbers of people online. Providing a stellar online shopping experience is challenging, but there are steps you can take to turn those challenges into competitive differentiators that will keep your heads above your competition.
Consolto’s live video chat solution was built to optimize your interactions with your customers. It provides a wide range of business tools centered around live chat that help you deliver warm, immersive interactions that boost customer loyalty and enhance the overall customer experience.