Inject cutting-edge capabilities that will make your eCommerce website stand out from the pack with live video chat. Consolto’s live video chat solution for eCommerce gives your sales team superpowers so that they can quickly answer any questions about the product, deliveries and your return policies.
ENHANCED CUSTOMER EXPERIENCE
Customer expectations for direct, personalized service have reached all time highs. Provide a superior customer experience with highly personalized service that humanizes your online brand. Take your website to the next level with live video chat capabilities via any of your CTA buttons. Offer your customers live chat over all popular messaging channels so that they can interact with you on their preferred channels.
THERE’S NOTHING MORE CONVENIENT THAN LIVE text and video CHAT! 68% OF CUSTOMERS MORE LIKELY TO BUY FROM A BUSINESS THAT OFFERS CONVENIENT COMMUNICATION
MAKE IT EASY
Make it easy to set up meetings with advanced scheduling capabilities inside your website. Offer website visitors virtual consultation sessions to help them find the right product for their needs. Add live chat capabilities via any button in your website so that your clients always have the option of to kick off live video chat sessions.
THE CUSTOMER IS ALWAYS RIGHT, AND THE CUSTOMER WANTS LIVE INTERACTIONS! 75% OF CONSUMERS PREFER REMOTE INTERACTIONS
PROVIDE SALES SUPPORT FROM ANYWHERE AND AT ANYTIME
Show your customers that you’re there for them every step of the way by giving them a personal, permanent communication link that they can use to reach out to you via video and audio calls straight from your email signatures or anywhere else you choose to embed the link. Set new standards for service by setting up each agent with a dedicated personal page so that clients can reach them at the click of a button. Send customers your agents’ custom links so that they can easily schedule appointments, start video calls or live messaging in just one click. No downloads or login required.
top 4 ways e-commerce RETAILERS USE CONSOLTO TO INCREASE CUSTOMERS’ ENGAGEMENT & SALES
Increase products discovery and custom shopping advices
Provide instant and real-time support
Schedule meetings for any type of shopping assistance in real time
Re-engage with customers for abandoned carts or post purchase
how can we help you
Together we’ll change what you considered as great communication experience
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.