Necessary Interpersonal Skills To Provide Professional Level Service Through Video Chat
Necessary Interpersonal Skills To Provide Professional Level Service Through Video Chat

Contents

Good communication skills are one of the most powerful assets an individual can bring to any situation. Whether on an interview, delivering well-executed messages to investors, or pitching to potential customers, having the ability to communicate effectively is something everyone should value and certainly can be improved upon. 

Nobody is a perfect communicator, but we can all find something to work on. When it comes to chatting over video and providing service, it is important to conduct business in a professional manor. Below are communication and video chat tips that anyone can learn a thing or two from:

Communication Tips

  1. Take a second to really listen — Consider what the other person is saying before cutting you interject.
  2. Eye contact — Look at camera instead of focus on the screen of your computer.
  3. Learn how to give high-quality feedback — Before your response, consider how you phase your response and how it will be interpretted from the recipient.
  4. Be conscious of different perspectives — Do your best to put yourself in the other person’s shoes
  5. Having goals set before kicking things off — Understand problems your clients and customers have, so solutions are realistic and appropriate
Still using Meet for customer meetings?
Marketing intern at Consolto.com. I'm a determined International Business/Marketing student with an entrepreneurial mindset willing to take initiative in order to accomplish goals. I love working on Social Media campaigns: Facebook, Instagram, Google and writing about relevant trends
Date published :
Date modified:
Still using Zoom for customer meetings?
If you liked this you may also like these articles
How Omnichannel provides a better customer experience in healthcare
Customers today seek an easy experience. Healthcare organizations recognize this and take an Omnichannel approach. Continue reading to find out how
Date published :
Finding the right video conferencing equipment for small business
Exploring the various setups and equipment required for video conferencing in a business context
Date published :
How Can Video Conferencing for Small Business Setups Boost Customer Experience?
Video conferencing for small business organizations is the best solution to delivering a good customer experience. Check out this post to learn how video conferencing software can improve customer experience.
Date published :
Five Reasons Why Video Chat Matters In Customer Service
Add real-time, high-quality video chat solutions to your website and improve customer experience. Find why video chat matters in customer service.
Date published :
How to Find the Best Video Conferencing Solutions for Small Business Organizations?
Do you want to grow your small business? Of course! Then, check out how to find the best video conferencing solutions for small business organizations in 5 easy steps.
Date published :