Remote Business Made Easy with These New Features

These new features bring you more productivity and customization options with the addition of file sharing and new customization options on your Consolto widget. Go ahead and take a look:

Productivity helps you get more done in less time, while customization helps your brand offer a unique, memorable experience that will keep customers coming back for more. 

What’s not to love?

Give your customers what they want. You know your customers and their preferred communication channels better than anyone else. New drag and drop functionality makes it simple to rearrange communication channels to the order that your customers prefer. At the end of the day, we want to make sure that they’re happy with your service!

Work more effectively. Send and receive files at the click of a button -- and without leaving Consolto! Transfer important documents and images while video chatting with your customers so that you can review and work on them together. Collaborate more effectively and see with your own eyes exactly what it is your customer is referring to. With Consolto’s new file transfer feature, remote interactions get much more personal!  

Wait, you thought we were finished? Not quite! Here’s two more features that make video chatting and managing your relationships much more convenient!

• Having a bad hair day? Our new one-click audio call option kicks-off calls with the camera turned off, which is perfect for camera shy customers or for you if you’re not interested in showing your face for any reason. We’ve added a new icon to your widget so that customers will have no problem getting audio calls started with you.

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• Anonymous calls can get tedious. Especially when you’re trying to run a business and develop long-term relationships with your customers. Turn on our new pre-call customer ID feature so that customers leave you their name and email before they start communicating with you directly. Once the name has been entered, Consolto automatically updates the info in the relevant customer profile section in your back office. 

We told you that these features would make handling your business easier!

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