June 4, 2023

Consolto's New Era: Group Rooms & Group Chat Unveiled!

Lights, Camera, Action: Consolto's Group Rooms and Group Chat Have Arrived!

(For help and technical details about group meetings, read here)

Pop the confetti, cue the music, and bring out the virtual cake! We've reached the end of our four-phase journey, and we're thrilled to announce that Consolto's Group Rooms and Group Chat are finally here, ready to redefine the way you connect with your customers online. As promised, we've delivered a comprehensive solution that provides both group rooms and instant calls, all in one package!

First things first, let's take a quick trip down memory lane, shall we? It all started with our vision of creating the best conferencing solution for personal business-customer interactions. We embarked on this four-phase mission with the sole aim of making your online communication experience seamless, interactive, and inclusive.

Back in December 2022, phase one marked the launch of our improved on-demand group video experience, enabling you to add additional people to the meeting when they click to join from either the widget or the ClickNTalk page.

The journey continued with the launch of the Group Scheduling feature in the second phase. This enabled appointment scheduling of multiple attendees, making it a breeze to organize group meetings. Now, you can easily coordinate with your customers and your team, ensuring everyone is on the same page.

And now, the moment you've been waiting for - the completion of phases three and four! We're delighted to introduce you to our Group Rooms and Group Chat, both designed to take your customer interactions to a whole new level.

First, let's explore our Group Rooms. These are unique spaces where agents and customers can come together for meetings, similar to Zoom and Google Meet. But what sets Consolto's Group Rooms apart? It's the combination of pre-scheduled meetings (Group Rooms) and the ability to instantly connect with customers through instant calls when they visit your website. No other platform on the planet shares these capabilities (while writing these lines..)

Group chat with customers. Saved.

Next, we present to you our unique Group Chat feature. This is where the magic really happens. Group chats allow for real-time, dynamic conversations with your customers, right on your website. Gone are the days when group chats were confined to internal team discussions. Now, you can include your customers in the conversation, boosting engagement and fostering stronger relationships. Plus, all group chats that happen during video calls are saved, so you can revisit the discussions anytime you want.

The completion of these four phases is a milestone for us at Consolto, but more importantly, it's a game-changer for you and your customers. With the launch of Group Rooms and Group Chat, we've made it possible for you to connect with multiple customers at once, whether through pre-scheduled meetings or instant calls.

For help and technical details about group meetings, read here

We're proud to say that Consolto is the only solution in the market that offers this dynamic duo of features. With Group Rooms for your scheduled meetings and Instant Calls for spontaneous customer interactions, you're equipped to provide your customers with a flexible and engaging communication experience.

We're beyond excited for you to experience these new features and witness the positive impact they will have on your customer interactions.

Thank you for being part of our journey so far. We can't wait to continue innovating and providing you with the best tools to connect with your customers.

Here's to many more shared conversations, successful meetings, and strengthened relationships

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