Consolto

Categories

Installation & setup
Getting started
Get to know Consolto Features
Customizations
Multi agent
Integrations
Troubleshooting
Advanced Installation
General Website Installation Troubleshooting

Contents

In the event that Consolto doesn’t work as expected after following our Installation instructions, check for the following: 

1. Make sure you’ve installed Consolto just one time. Consolto will not work if more than one instance of the script is loaded on a single HTML page

2. If you’re using a cache technology, refresh the website after you install the plugin. 

3. Make sure that the Consolto Widget is turned “ON”, you can check that by going to Settings => Setup & Installation => Control => Widget, or click here.