Installation & setup
Get to know Consolto Features
General Website Installation Troubleshooting
In the event that Consolto doesn’t work as expected after following our Installation instructions, check for the following:
1. Make sure you’ve installed Consolto just one time. Consolto will not work if more than one instance of the script is loaded on a single HTML page.
2. If you’re using a cache technology, refresh the website after you install the plugin.
3. The Consolto Widget is turned “ON” in the dashboard (should be green in the top menu).