Categories
Installation & setup
Getting started
Get to know Consolto Features
Customizations
Integrations
Troubleshooting
Advanced Installation
General Website Installation Troubleshooting
Contents
In the event that Consolto doesn’t work as expected after following our Installation instructions, check for the following:
1. Make sure you’ve installed Consolto just one time. Consolto will not work if more than one instance of the script is loaded on a single HTML page.
2. If you’re using a cache technology, refresh the website after you install the plugin.
3. The Consolto Widget is turned “ON” in the dashboard (should be green in the top menu).
