In the event that Consolto doesn’t work as expected after following our Installation instructions, check for the following: 

1. Make sure you’ve installed Consolto just one time. Consolto will not work if more than one instance of the script is loaded on a single HTML page. 

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2. If you’re using a cache technology, refresh the website after you install the plugin. 

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3. The Consolto Widget is turned “ON” in the dashboard (should be green in the top menu).

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