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In case things didn't work as expected when you followed the Installation instructions - Wordpress steps, check for the following: 

1. Check that you’ve installed Consolto by the plugin ONLY (and have not copy-pasted the script such that there are practically two installations). Consolto will not work if more than one instance of the script is loaded on a single HTML page. 
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2. In case you use a cache technology, make sure the site is refreshed after you installed the plugin. 
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3. Make sure that the Consolto Widget is turned “ON”, you can check that by going to Settings => Setup & Installation => Control => Widget, or click here.

4. In case there is a firewall installed, make sure the Consolto Plugin is whitelisted.

5. In case you can't see the Consolto plugin, we noted a few plugins eliminate Consolto from the side-bar: https://go-pricing.com/

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