Consolto

Categories

Getting Started
Installation
Multi-Agent
Video Chat
The Widget & personal page
Chat Center
Widget Center
Troubleshooting
Install Consolto video chat on any platform

To install Consolto on any platform: 

Step 1:

Log in to your Consolto Backoffice and make sure your availability is set to "Available".

Step 2:

IMPORTANT - There are two separate scripts - one for multiple agents and one for single-agents.

The multi-agent-widget is available in accounts with more than one agent and its script can be copied from the Account Center.

For the single-agent widget, copy the script from the Widget Center.

You can either paste the code at the end of the <body> tag or use Google Tag Manager.


Consolto installation script
Single Agent installation script
Consolto multi agent installation script
Multi Agent installation script

Step 3 :

Open your Google Tag Manager -

Please note that you must have Google Tag Manager installed on your website. If you don't, please follow these instructions here.

On the Workspace click on the ‘New’ button to add a new tag.

Consolto - Google tag manager
Open google tag manager and add new TAG

Step 4:

Click on tag configuration and then on custom HTML Tag.

Consolto add installation script

Step 5:

Paste the Consolto code from your dashboard to the box below:

Consolto - Save TAG

Paste the code

Step 6:

On the triggering section, set up the pages where you want Consolto installed.

Consolto - Add trigger

Click on triggering to set the pages.

Publish the tag by clicking submit

Consolto - Publish tag